Privacy

Privacy Policy

Effective date: 25 July 2026

CY Clothing respects your privacy and processes personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Responsible party

  • Business: CY Clothing
  • Legal status: Sole proprietorship
  • Address: 29 Villa Nova, Craigavon, Fourways, South Africa
  • Email: edmore@veremu.co.za
  • Telephone: 062 584 7751

2. Information we collect

Depending on how you use the website, we may collect:

  • contact information such as your email address and telephone number;
  • delivery information such as your street address, suburb, city, postal code and instructions;
  • order, product, payment-reference and customer-support information;
  • website usage information such as IP address, approximate location, session identifier, browser language, device or browser details, visited pages and referring page; and
  • communications you send to us.

3. Why we process it

We process information to provide the website, create and fulfil orders, match and confirm payments, deliver products, provide support, handle returns, keep business and tax records, prevent fraud, secure the website, understand website performance, comply with legal duties and establish or defend legal claims.

4. When information is required

Checkout fields marked as required are needed to process and deliver an order. If you do not provide them, we may be unable to complete the order. Information supplied for an optional purpose is voluntary.

5. Sharing

We may share only the information reasonably necessary with payment providers, banks, delivery or collection providers, website hosting and technology providers, professional advisers, fraud-prevention services, and public authorities where legally required. These recipients may process information under their own legal obligations or on our instructions.

6. Payment information

Payment providers may collect and process payment information directly under their own privacy terms. CY Clothing will not ask for your banking password, card PIN or one-time password by email or telephone.

7. Cookies and analytics

The website uses essential session technology for functions such as the shopping cart and may record page visits and product interactions for security and performance analysis. Browser and server settings can affect these functions. Disabling essential storage may prevent the cart or checkout from working.

8. Retention and security

We retain information only for as long as reasonably needed for the purposes described above, including legal, accounting, dispute and fraud-prevention requirements. We use reasonable technical and organisational safeguards, but no internet transmission or storage system is completely secure.

9. Your rights

Subject to POPIA, you may ask whether we hold your personal information, request access or correction, object to certain processing, or request deletion where retention is no longer authorised. Contact edmore@veremu.co.za to make a request. We may need to verify your identity before acting on it.

10. Complaints

Please contact us first so that we can try to resolve a privacy concern. You may also lodge a complaint with the Information Regulator (South Africa) through inforegulator.org.za.

11. Changes

We may update this policy when our practices or legal obligations change. The revised policy will be published on this page with a new effective date.